Protocol &
Contact
Transparency is the foundation of our service. Review our operational requirements and connect with our concierge team to secure your allocation.
Rental Requirements
Age Limit
All drivers must be 25 years or older.
Driver's License
A valid, current driver’s license is required at the time of pickup.
Identification
A secondary form of ID (Passport) must be provided for all non-resident operators.
Security Deposit
A refundable security deposit of 100 euros is required via credit card for all rentals.
Vehicle Usage Policies
No Smoking
A strictly enforced no-smoking policy applies. A cleaning fee of 50 euros applies to violations.
Fuel Policy
Cars must be returned with the same level of fuel as at the start (Full-to-Full).
Cleanliness
Vehicles should be returned clean. Excessive dirt or stains will incur a professional detailing fee.
Mileage
Standard rentals include 20 km per day. Additional mileage is charged at 20 euros per km.
Insurance & Liability
Renters must provide proof of their own full-coverage insurance or purchase our supplemental protection plan.
Any damage, no matter how minor, must be reported to us immediately. Use is permitted within the French Metropolitan area only.
Cancellations & Returns
Full refund for cancellations made at least 48 hours in advance.
A grace period of 30 minutes is provided for returns; thereafter, hourly late fees apply in full.
Secure Your Allocation
Direct Lead Routing to Concierge Service
Official Headquarters
Paris Metropolitan Area
French Republic